Click and Collect

Order and Submit

  • Pop your items into your basket
  • Select Click & Collect as shipping method and choose which store
  • Click proceed to checkout
  • Complete the order form
  • Pay securely online

Confirmation via email

  • Receive your order confirmation via email
    (Allow up to 2 hours for confirmation of your order, this does not mean it is ready)
  • Wait for your text message or call stating the order is ready for collection. If you arrive before you have had your text/call the order may not be ready yet for collection!

Collect in store during opening hours

  • Bring your order number to the store and your text message stating the order is ready for collection
  • We’ll have your order ready to collect!

Collect in store for orders placed on Saturday and Sunday

*PLEASE NOTE ORDERS PLACED ON SATURDAY AND SUNDAY MAY NOT BE READY UNTIL MONDAY*

*Please Note: Our raw pet food can ONLY be collected from our Trusty Pet Supplies Superstore DE22 3FP

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