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Earn while you spend with us!

Collect points with every purchase made on our website, and save on your next order.


How it works


Create an account with us

Each time you make a purchase we will automatically apply the points to your account. Spend £1 to get 1 point.


Earn Loyalty Points

Points can be used to reduce the cost of your next purchase.


Enjoy your discount

Once you have earned enough points, you can exchange them for money off your next purchase.

Frequently Asked Questions

Points are awarded shortly after your order has been confirmed.

The points earned from this transaction are removed from your account.

Once you have collected as little as 100 points, you can redeem your points towards your next order.

Each product page indicates how many points can be collected on the purchase of the selected product.

One point is equivalent to 1p when redeeming against your order.

Here are the Terms & Conditions for our Recommend a Friend program
Trusty Pet Supplies reserves the right to decline a recommendation and/or relevant points if the criteria described below has not been met.

  1. Registration

Once you have created an account and have completed an order in our online shop you are automatically eligible to participate in the Trusty Pet Supplies Recommend a Friend program. There is no complicated registration process – simply log in to your account, select the Refer a Friend tab, copy the unique recommend a friend link and share with friends and family.

  1. How do I use my unique link?

Share your unique link with:

  • Friends, co-workers, or family members who have never ordered from Trusty Pet Supplies.
  • Friends and family who have not received a unique link/code in the last 12 months from you or anyone else.
  • Your unique link can be used a maximum of five times
  1. What will my friend(s) receive?

When you recommend Trusty Pet Supplies to a friend, they will receive 500 points once they have completed a purchase online at

  1. What do I get for a successful recommendation?

As a thank you for your recommendation and when your friend or family registers with Trusty Pet Supplies and places their first order, you will receive 500 points to spend.

The prerequisite for this promotion is that the person you recommend meets the criteria as outlined in point 2. In addition, the recommended person must make their first purchase using your unique link. Your points will be credited to your account within 10 days after your recommended friend has successfully completed their first order. An order is considered successful after it has been paid for in full and no returns have been made.

  1. Changes to the Terms & Conditions or Conclusion of Program

We reserve the right to change the terms and conditions at any time or to end the program.

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